Utilities and Telecommunications

Regulatory compliance, reliability of service, customer satisfaction, operational efficiency - the challenges are always present - competitive advantage comes with anticipating the shift in priorities.

EDGE technology services offers a broad range of consulting services dedicated to supporting our Utilities and Telecommunications Industry clients in implementing initiatives aimed at addressing their priorities. Our consultants provide skills and specialized expertise in the following major areas:

Business Intelligence (BI): information is knowledge; knowledge is an asset - IF - that knowledge is accessible, current and accurate. EDGE BI practitioners have assisted our Utility and Telecommunication Industry clients on initiatives to gain access to meaningful information. Our process taps into existing legacy applications to extract, transform and organize disparate data in such a way that the result provides meaningful intelligence upon which critical decisions can be made.

Web Development: empowering enterprise resources to make critical decisions requires access to information - anywhere - anytime. EDGE information architects have assisted our Utility and Telecommunication Industry clients on a variety of Web-based application development initiatives including: Web Infrastructure Design and Maintenance, e-Business Solutions, Electronic Data Interchange (EDI) and Enterprise Application Integration (EAI).

ERP Solutions: the business of Utility and Telecommunication Industry enterprises is to deliver services to their customers. To ensure that they are concentrating those resources on their core business, EDGE professionals have provided our clients with subject mater expertise required to implement ERP applications or to maximize their investment in their existing ERP applications to their full capability. We have a proven track record with the top ERP software providers including PeopleSoft, SAP, Oracle and J.D. Edwards.

Decommissioning Legacy Systems: as ERP and other Custom-Off-The-Shelf applications are implemented, EDGE provides the expertise to assist organizations in assessing existing legacy systems and identifying which components can be eliminated and what functionality requires migration to the new platform. We will ensure that the new platform is equipped to support increasing workload and take appropriate action to migrate to the new system.

Network Services: creating an environment that provides access to business applications by a mobile workforce requires a supporting infrastructure. EDGE offers a suite of traditional network and application administrative services that includes Help Desk services, Server Administration, Network infrastructure administration, Server OS migrations, Back Office Migrations and capacity planning.