Two Edge contacts were having the same problem—integration of an ERP system into industry-specific solutions. Both were ready to throw in the towel—sick of vendor excuses, project delays, and unhappy executives. And, yet both didn’t know that the other was having the problem…
While their smart and savvy IT and development teams didn’t need our expertise to make the integration work better—they certainly needed our network!
At first there was debate—would they actually chat with each other about their respective fiascos? In the business environment, they were competitors. But, in the IT environment, we have found time and again that smart CIOs want to share issues and risks with each other. And, these two enterprises were proving this right again. They both jumped at the chance to participate in a brokered discussion.
The collaborative “technical” spirit did break through the problems faster, cheaper, and definitely quicker than working the problem singlehandedly. In fact, other enterprises have been invited to participate—all for the goal of resolving the collective issue with the ERP vendor. (And, as expected, the more voices—the better!)
EDGE takes its mission seriously: to maximize our clients’ investment in technology. And, you may immediately think that the staffing or project placement assignments. But, you’ll find that within the co-opetitive business environment—we’re masters at leveraging our network.